Accountant - Customer Deductions (f/m/x) - Webasto Portugal - Ref.15168242

Accountant - Customer Deductions (f/m/x)




Detalhe da Oferta:

Located in the heart of Lisbon, Webasto Portugal is a Business Service Center (WBS), part of the Webasto Group.
Because the �We� in Webasto is your special plus, you will find an innovative and multicultural environment with equal opportunities.

You can look forward to these exciting tasks:
-Monitor and review daily new customer claims through customer portals and internal systems.
-Identify and classify the nature of deductions (e.g., quality issues, logistic errors, warranty concerns, pricing discrepancies).
-Perform in-depth investigations using internal systems such as SAP QM11 to verify the status and validity of claims.
-Collaborate cross-functionally with departments including Quality, Logistics, Sales, and Warranty to resolve unclear or complex deduction issues.
-Coordinate with the Controlling/Finance team to support the creation and posting of credit notes for validated claims.
-Ensure claims are accurately cleared in the customer account and properly documented for audit and reporting purposes.
-Act as a liaison between the customer and internal teams to ensure clear communication and efficient resolution of disputes.
-Continuously track and follow up on open cases to ensure timely closure and compliance with company standards and customer agreements.

This is what you bring to us:
-Bachelor's degree in Business Administration, Finance, Supply Chain, or related field.
-3+ years of experience in Deductions/Claims management, accounts receivable, or finance operations.
-Familiarity with SAP (especially QM11) and customer portals is highly preferred.
-Proficiency in MS Excel and other Microsoft Office tools.
-Strong analytical and problem-solving skills.
-Excellent communication and interpersonal abilities.
-Detail-oriented with the ability to manage multiple claims simultaneously.

What we offer:
- Competitive salary package
- Health insurance
- Career path to suit your ambition
- Access to the Webasto Academy to develop your skills
- Work-life balance with flexible hours and a hybrid working format
- Flex benefits
- Five extra days off
- Wellbeing program, which includes breakfast and fresh fruit available daily, and Friday�s special bell

At Webasto, you will be part of our sustainability strategy, which incorporates ecological, social, and economic dimensions. We provide a stable working environment based on solid corporate values and an international culture of innovation and cooperation.

Apply here: https://jobs.webasto.com/job/Accountant-Customer-Deductions-%28fmx%29/35879-en_US/

Ofertas de Emprego Semelhantes: